Dapdune House Surgery
Our Patient Centred Values
roud to deliver a great service
atient. Polite. Professional. Personal – connect with the patient
raise. Acknowledge and celebrate our successes
ttitude. Positive, can-do.
ccurate. Attention to detail matters
ccountable. What each of us does affects the whole practice
ruth. Honesty. Openness.
alent. Recognise, develop, and use each other’s
ogetherness. it’s a team effort
mprove. Yourself, and the way we do business
ducate. Ourselves and the patients
ngage. With patients in decisions. With external health professionals involved in the care of our patients
mpathy. See it from the patient’s perspective
o blame culture
ever stand still. Embrace and adapt to change
eam – all working together with mutual encouragement to perform at your best
upportive. To each other
mile! Keep Dapdune a friendly place to work
ense of humour!