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Dapdune House Surgery

Our Patient Centred Values


roud to deliver a great service

atient. Polite. Professional. Personal – connect with the patient

raise. Acknowledge and celebrate our successes


ttitude. Positive, can-do.

ccurate. Attention to detail matters

ccountable. What each of us does affects the whole practice


ruth. Honesty. Openness.

alent. Recognise, develop, and   use each other’s

ogetherness. it’s a team effort



mprove. Yourself, and the way we do business


ducate. Ourselves and the patients

ngage. With patients in decisions. With external health professionals involved in the care of our patients  

mpathy. See it from the patient’s perspective


o blame culture


ever stand still.   Embrace and adapt to change


raining. Teaching.

eam – all working together with mutual encouragement to perform at your best


upportive. To each other  

mile! Keep Dapdune a friendly place to work

ense of humour!

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